We believe gaming should be entertainment – not a burden. At npoker, every responsible gaming tool you need is available free of charge. Your well-being matters to us more than any win.
We don't just talk about responsibility – we act on it. Every tool is active and free to use.
Age is verified via NID or passport at registration and before the first withdrawal. No one under 18 is permitted to play.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set; any increase requires a 7-day waiting period.
Temporarily close your account for anywhere between 24 hours and 30 days. No bets or deposits can be made during this period.
Exclude yourself from the platform for 6 months, 1 year, or permanently. Once active, the exclusion cannot be lifted before the period ends.
Decide in advance how long you'll play in one session. When time is up, the app will automatically alert you and log you out.
Our Bangla-speaking support team is available 24/7 for any concerns about gaming addiction. We're here to help, not to judge.
Online gaming and betting, done right, can be a genuine source of fun. Placing a bet on a tense cricket match, the thrill of spinning the slots – for many people, it's a way to unwind at the end of the week. But when gaming starts to slip out of control, that's when the problems begin.
The core principles of responsible gaming are: You should be in control of your gaming — not the other way around. Losing sleep over financial losses, hiding your activity from family, or repeatedly placing bets to try to win back what you've lost — these are all signs of addiction.
Npoker believes every player should know when to stop. That's why we don't just offer entertainment – we stand by your side too.
Many people in Bangladesh have no one to talk to about gaming – out of shame or fear. npoker wants to change that. Our support team will listen without any judgment.
Go through the questions below honestly. If you answer "Yes" to three or more, it may be time to take a step back and reflect.
All tools are free and accessible at any time from your account settings.
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately. Increasing it requires a 7-business-day waiting period.
Instant EffectSet a maximum amount per bet. Even if you're tempted to go higher, the system will enforce your limit.
Instant EffectSet a limit on how long you can stay on the platform in one session. When the time is up, you'll receive a pop-up notification. You can also enable auto-logout from your settings.
FreeAt regular intervals, a reminder will appear on screen showing how long you've been playing and how much you've spent – a simple way to stay grounded.
FreeSuspend your account temporarily for 24 hours, 7 days, or 30 days. During this period, logging in, depositing, or placing bets is not possible. Results for any pending bets will be available once the period ends.
Instant EffectFor a longer break, close your account for 6 months, 1 year, or permanently. Reversal requests will not be accepted before the period ends, and no promotional emails will be sent.
Instant EffectGaming addiction doesn't happen overnight. Over time, normal habits can turn into a problem. If you notice these signs in yourself or someone close to you, don't wait – take action.
Spending beyond your salary or savings, borrowing money, or skipping bills to fund gaming.
Staying up late to play, irregular eating and sleeping habits, increased stress and anxiety.
Withdrawing from family or friends, lying, or trying to keep your gaming a secret.
Chasing losses to win back money, telling yourself "just one more time" but never being able to stop.
Recognising that you have a problem is the first step. There's no shame in it – this is a health issue.
Go to your npoker account settings straight away and activate a cooling-off period or self-exclusion.
Let a family member or close friend know. Having support makes it far easier than facing it alone.
Type "Responsible Gaming Support" in live chat. Our trained team will assist you with complete confidentiality.
If needed, please seek help from a mental health professional. Recovery from addiction is possible.
Use our safety tools, set your budget, and keep entertainment just that – entertainment. npoker is always here for you.