Your data represents your trust. npoker takes that trust seriously. This policy clearly explains what information is collected, why it is collected, and how it is kept secure.
Every transaction and login is secured with bank-grade SSL encryption. Your data is completely unreadable to any third party.
Npoker never sells your personal information to third parties. No data is shared with any advertising company.
All data is stored in controlled environments. Regular security audits and penetration tests are conducted.
You have the right to view, correct, or delete your own data. Submit a request to Support at any time.
Only authorized personnel can access the data they need. Every access is logged and monitored.
In the event of a data breach, affected users will be notified within 72 hours.
Welcome to npoker. This privacy policy explains how npoker collects, uses, stores, and protects your personal information. By using our website or mobile app, you agree to this policy.
Npoker believes privacy is a fundamental right. We collect only the data we need and use it solely for the purposes stated. We operate in compliance with Bangladesh's Digital Security Act and international data protection standards.
This policy is written in plain English with Bangladesh users in mind. If any part is unclear, please reach out to our support team.
Npoker collects two types of data — what you provide directly and what is generated automatically while you use the platform.
What You Provide Directly:
Automatically Collected Information:
Npoker uses your data solely for the purposes listed below. It is never used for any undisclosed purpose.
| Purpose of Use | Data Type | Required? |
|---|---|---|
| Account Creation & Management | Name, mobile number, email | Yes |
| Age & Identity Verification (KYC) | NID/Passport, Date of Birth | Yes |
| Payment Processing | Mobile Banking Number | Yes |
| Fraud Prevention | IP, Device & Log Data | Yes |
| Customer Support | Contact Information | Yes |
| Personalised Promotions | Game History & Preferences | Optional |
| Platform Improvement | Usage Analytics | Anonymous |
You can opt out of personalised promotional emails at any time via your account settings or by contacting support.
Npoker never sells your data. However, for operational purposes, it may be shared with specific third parties in limited circumstances:
All third-party agreements include data protection clauses. Partners are required to comply with our privacy standards.
Npoker uses cookies on its website and app. Cookies are small files stored on your device that help improve platform functionality.
Optional cookies can be disabled from your browser settings. Please note that disabling essential cookies may affect platform functionality.
Npoker protects your data using industry-leading security technology:
Npoker does not retain data longer than necessary. Each data type has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Transaction Records | 7 years | Financial Regulations |
| Game History | 3 Years | Dispute Resolution |
| Support Conversations | 2 years | Service Improvement |
| Log Files | 6 months | Security Monitoring |
| Marketing Preferences | Immediate upon opt-out | User Preference |
As an npoker user, you have the following rights over your data:
You may request a copy of the data we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required by law to retain it.
You can request that we stop using your data for specific purposes.
You can receive your data in a standard format (JSON/CSV).
You can object to your data being used for marketing or profiling purposes.
To exercise these rights, email support@npoker.ws or submit a request via live chat. We typically respond within 30 days.
Npoker strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory during the registration process.
If you believe your child has registered on our platform, please contact us at support@npoker.ws. We will take prompt action.
Npoker may update this Privacy Policy as needed. The notification method will vary depending on the significance of the changes:
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree, you may close your account and your balance will be refunded.
For any privacy-related questions or concerns, please contact our Data Protection team:
We take every privacy-related complaint seriously and work diligently to resolve it.
256-bit SSL protection, no data sales, and full transparency — that's the npoker promise. Registration is completely free.